Find more information regarding the invoices by answering a few questions asked by the chatbot.

You can use the chatbot to raise a query, the answer to which is currently not available in the chatbot. The Accounts Payable helpdesk will contact you via e-mail after your conversation with the chatbot.

Important Reminder: The AP Chatbot is NOT catering to Intragroup or Group Services and Recoveries AP Queries. These are the type of transactions where the Customer is Shell and the Vendor is also Shell. Please connect directly with your contact in the Shell Business that you have transacted with. This is to ensure that you will be able to get a reliable and correct response.